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Les conditions générales de vente

DS21.EU  :: La zone d'aide

La zone d'aide

Les conditions générales de vente

Payment Policy

·          Visa

·          Mastercard

 

Our return policy

We are committed to providing the best customer satisfaction possible. We will gladly replace any defective item and refund most non-defective items. However, we reserve the right to charge a restocking fee of 20 % on all returned items.

·          You may return products that: Are not used, installed, or disassembleAre not damaged due to incorrect installation

·          Are not used, installed, or disassembled

·          Are not damaged due to incorrect installation

·          Do not having missing parts or hardware

Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a refund will be issued. All applicable sales taxes will be refunded. The cost of shipping will be credited only in those instances that the return is a result of our error. C.O.D. shipments will not be accepted.

Items not purchased from DS21.EU will not be accepted.

Wrong Parts replaced with the correct parts within 30 days will not be subject to a restocking fee or additional shipping.

 

Core Returns

Please note:

·          All fluids must be drained from the core

·          If core contained fluid core must be securely wrapped in plastic and sealed

Damaged Products If your product has been damaged in shipment,   email us within 24 hours of receipt of your product to begin the returns process. We'll then contact you via email or phone with further instructions on filing your claim.

 

Labour

We will not refund any labor costs incurred by you or the installer of the products purchased at this website.

 

Liability

Customers should be aware that it concerns parts designed for classic cars. DS21.EU can’t take any liability for   damage following from the use of these parts.

 

Warranty

DS21.EU product warranties are limited to one year.

 

Disclaimer

Information shown in this Web Site was obtained from reliable sources and believed to be accurate and complete at the time of publication. Although DS21.EU believes this information to be accurate and complete, no warranty as such is made or implied. DS21.EU does not assume responsibly for errors, changes, omissions, or harm resulting there from.

 

Applicable law

This agreement shall be governed by Dutch law. The Dutch text of these terms and conditions is binding and rights cannot be derived from any translation.

 
 
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