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Terms & Conditions

DS21.EU  :: Help zone

Help zone

Terms & Conditions

DS21.EU

Order and Delivery
Goods are generally dispatched within 7 working days. If we are unable to supply the products ordered by you within that time frame, we will inform you of a realistic delivery date. If that is unacceptable to you than you have right to cancel your order and receive a full refund.
When you receive the Product(s) you must inspect it for any defects or non-conformity within 14 days and inform us within this time frame. After this period, you will have accepted the Product(s).

 

Our return policy

We are committed to providing the best customer satisfaction possible. We will gladly replace any defective item and refund most non-defective items. However, we reserve the right to charge a restocking fee of 15 % on all returned items.

·          You may return products that: Are not used, installed, or disassembled. Are not damaged due to incorrect installation

·          Are not used, installed, or disassembled

·          Are not damaged due to incorrect installation

·          Do not having missing parts or hardware

Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a refund will be issued. All applicable sales taxes will be refunded. The cost of shipping will be credited only in those instances that the return is a result of our error. C.O.D. shipments will not be accepted.

Items not purchased from DS21.EU will not be accepted.

Wrong Parts replaced with the correct parts within 30 days will not be subject to a restocking fee or additional shipping.

 

Copyrights

You may download or copy the content only for your own personal use.

 

Labour

We will not refund any labor costs incurred by you or the installer of the products purchased at this website.

 

Liability

Customers should be aware that it concerns parts designed for classic cars. DS21.EU can’t take any liability for damage following from the use of these parts.

 

Warranty

DS21.EU product warranties are limited to one year.

 

Disclaimer

Information shown in this Web Site was obtained from reliable sources and believed to be accurate and complete at the time of publication. Although DS21.EU believes this information to be accurate and complete, no warranty as such is made or implied. DS21.EU does not assume responsibly for errors, changes, omissions, or harm resulting there from.

 

Applicable law

This agreement shall be governed by Dutch law. The Dutch text of these terms and conditions is binding and rights cannot be derived from any translation.

 
 
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